Customer experience

What Happens in Vegas…

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When most people think of Las Vegas, they think of Sin City. Proudly advertising the slogan, “what happens in Vegas, stays in Vegas”, this popular travel destination obviously targets a younger, party hardy demographic. But more and more, Las Vegas is becoming a popular city for families to visit. While most of the nightlife definitely caters to a more […]

Dolcetto Risto Review

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After enjoying numerous meals at Bertoldi’s Trattoria on Richmond Street, in London, Ontario, we were pretty excited when we found out restaurateur extraordinaire, Bob DiFruscia was opening another Italian eatery on Colonel Talbot Road in the Talbot Village plaza. We waited a couple weeks for the Dolcetto Risto team to get the opening week jitters […]

What Makes for a Great Brand Experience

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In my final post about our recent trip to the Gran Bahia Principe El Portillo in Samana, Dominican Republic, I will touch on what are the key ingredients to creating a positive and lasting brand experience for your customers. What goes into making a positive customer experience can be unique to each individual. But there […]